Privacy Policy

1. Introduction

MetricBoard ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information you provide directly to us, such as:

• Account information (name, email, company)
• Payment information (processed securely via Stripe)
• Dashboard and metric configurations
• Communications with our support team

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We conduct regular security audits and maintain SOC 2 Type II compliance.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@metricboard.tech

Address: 123 Market Street, San Francisco, CA 94105